Tehama Wireless - Blog

Near Real-Time Water Submetering Alerts: Never Miss an Issue Again

Written by Tehama Wireless | Oct 03 2024

Property managers face a myriad of challenges when it comes to utility billing, often resulting from discrepancies that frustrate residents, which can lead to negative reviews, financial losses, and decreased satisfaction. To combat these issues, Tehama Wireless provides advanced submetering technology that proactively addresses these challenges through near real-time solutions.

Read more about the various types of submeters and their applications in 'Submeter Types and Applications for Residential and Commercial Properties'.

Higher Water Bills Due to Battery Failure

Third party residential billing companies can leave property managers in the dark, sometimes for as long as 60 days, when a battery dies, meters resort to using property averages for utility billing, often causing over/under billing for residents. This not only leads to understandably upset tenants but also jeopardizes the trust necessary for a successful property management relationship.

Timely alerts are crucial in maintaining this trust. By preventing billing inaccuracies before they arise, property managers can mitigate tenant frustrations and enhance overall satisfaction.

For insights on the benefits of submetering systems in enhancing utility management and achieving accurate billing, refer to 'Embracing Efficiency: The Rise of Submetering Systems in Water Conservation and Cost Management'.

Undetected Leaks

Another challenge that many property managers face is the frustration of undetected leaks. These often result in unexpected spikes in water bills, leading to complaints from residents and potential damage to property reputation.

Tehama Wireless offers near real-time alerts that quickly notify property managers of unusual water usage patterns, which frequently indicate leaks. Rapid notifications allow for swift action, reducing wastage and keeping residents informed. This efficiency and responsiveness empower property managers to maintain strong relationships with their tenants.

You can learn more about the benefits of submetering for building management in the blog post 'Transforming Residential Utility Management with Smart Meters and IoT'.

The Three Levels of Alerts Provided by Tehama Wireless

Daily Readings

At the foundational level, Tehama Wireless provides daily email updates containing essential consumption data. These readings establish a baseline for monitoring utility usage and set the stage for more proactive alerts.

Near Real-Time Alerts

The second tier comprises email notifications sent when anomalies, such as battery failures or unusual spikes in consumption, are detected. These near real-time alerts prevent larger issues from escalating and provide property managers with peace of mind, knowing they can respond promptly to emerging concerns.

Web App Monitoring

Finally, the Tehama Wireless web application offers property staff a comprehensive view of utility stats, allowing for continuous monitoring and efficient issue management. This tool facilitates the optimal management of resources and enhances operational responsiveness to any potential problems.

Conclusion

Tehama Wireless’ submetering solutions provide property managers and maintenance staff with the essential data and tools required to enhance utility management practices effectively. By integrating these advanced systems, property managers not only minimize resident complaints but also improve their overall service delivery.